Refund policy

Refund Policy

Got Get / Blacklist is committed to providing great quality products to our customers. We are happy to exchange items for store credit within 14 days of the date of purchase, provided the items are in their original condition and with proof of purchase, but please choose carefully as we do not refund unless your items are faulty. Sizing guides have been provided where possible to give you as much info prior to making your purchase.

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Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@gotget.co.nz and once approved, send your item to: Unit 7, 11 Northside Drive, Westgate, Auckland 0814.

Gifts
We are happy to exchange gifts.

 

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Happy Shopping!